Why didn't I get a reminder?

Expecting a nudge that didn't come? It's usually one of these, and each has a quick fix.

• The document has no date set. A reminder watches a due date, document date, or custom date field. With none set, there's nothing to count down to, add the date, then the reminder.
• The lead day already passed. Reminders fire on your lead days (30, 7, 1 by default). If you added the reminder inside that window, the earlier nudges won't fire retroactively, but the next one still will.
• The channel isn't set up. For email or push, add and test the channel first. The in-app inbox always works.
• A digest found nothing new. A scheduled search set to only new stays quiet when nothing arrived since its last run. Switch it to all matches to always hear from it.
• You're in a different organization. Notifications belong to the organization you were in when you created the reminder. Switch orgs if you don't see it.